Tobacco and E-Cigarette Retailers

The Smoke-Free Ontario Act restricts the sale of tobacco products in many ways. Retailers must know how the Act affects them [PDF].

The Electronic Cigarettes Act restricts the sale of electronic cigarette products. Retailers must know how the Act affects them.

Tobacco products:

  • Cannot be displayed in the store
  • Cannot be promoted through the display of tobacco branding
  • Cannot be sold to anyone under the age of 19

E-Cigarette products:

  • Cannot be sold to anyone under the age of 19

Store owners must:

  • Ensure their store complies with the law
  • Be diligent in training all staff on their legal responsibilities
  • Ensure applicable signs are posted in accordance with the legislation

The health unit’s tobacco enforcement officer conducts inspections of tobacco retailers to ensure compliance. If a premises is convicted of two or more offences in a five-year period, the store may be prohibited from selling tobacco products for up to one year.


If you have a question please call us at 519.482.3416 or toll-free at 1.877.837.6143. Ask to speak to the tobacco enforcement officer on the Environmental Health team.